SkunkWorks servers communicate primarily via our Discord server (See below).

• All server support is accomplished via the support channels
• Users that submit multiple requests in short time frames (as determined by the Admin team) may be ineligible for restorations due to repeats of similar issues
• Please note: Grid Restorations are on a case-by-case basis and might not be granted for expected conditions such as:
  • Accidental damage in PvP sectors (including accidental friendly-fire from turrets shooting at NPCs)
  • Grids crashing in gravity due to being un-powered (including when grids de-power due to being out of concealment/render range 15k km)
  • Self-inflicted CLANG related damage
  • Local user PC hangups, frame lag/stuttering, or connection issues not related to server performance
• Submit support tickets by:
  • Go to the #support channel, and clicking the Envelope icon ()
  • A private chat with the Admin team will open at the top of the server list
  • Upon entering the chat, please let the Admin team know the following information:

• The Reason for Your Ticket:
• Sector Name:
• Name of Grid(s) Affected
• As well as any other information specific to the support request, such as the date, time, and cause of the issue at hand

• More general support questions can be asked in the #space-engineers-support channel or in #general-chat
  • Any server related issues, or issues with plugins or installed mods should be reported in #skunkworks-2-bug-report

• Please refrain from messaging ANY member of staff directly with issues related to the server including things like bug reports, lost grids, or rule enforcement

Invite Link: https://discord.gg/9WfFt4E864